Politique d’expédition
AVRENDI SHIPPING POLICY
Orders are carefully prepared and processed within approximately 1–3 business days, excluding weekends and holidays. Processing times may vary during high-volume periods, promotions, or holidays.
Shipping & Delivery
Available shipping methods, rates, and estimated delivery times are displayed at checkout. Delivery estimates begin after an order has been processed and are not guaranteed.
Once an order has been transferred to the carrier, transit times may be affected by weather, carrier delays, holidays, or other circumstances outside AVRENDI’s control.
Tracking
When tracking information becomes available, customers will receive it electronically. Please allow time for the carrier’s tracking system to update after shipment.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error after placing your order, contact Customer Care as soon as possible at hello@shopavrendi.com. We cannot guarantee that an address can be changed once an order has entered fulfillment or has been shipped.
Delivered or Missing Packages
If tracking shows that your package was delivered but you cannot locate it, please check the delivery location, household members, neighbors, and the carrier’s tracking information. If the package is still missing, contact Customer Care at hello@shopavrendi.com for assistance.
International Orders
International shipping is available only to destinations offered at checkout. Delivery times vary by destination and carrier. International customers may be responsible for applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.
For shipping questions, please contact hello@shopavrendi.com.